Frequently Asked Questions

SHIPPING

Payment

Univold accepts the following payments. 1-Credit cards Amercian Express, Visa, Master card, Discover up to $2500.00 2- E-check by Authorize.net Univold accept all Check payments either via e-check or company check from business registered with univold. 3- Wire/ ACH. Teller Transfer We accept all wire payment at no charge.

Returns

All products delivered and are not acceptable for damages or wrong product or DOA has 30-day from the date delivery. Please take the time to rad our term of use and term odf sale for any clearification

Refund

All payments by credit card or other payment method will be refunded by a billing cycle or 30-days or sooner as possible.

PAYMENT

Bulk Purchases

We have great deals on Bilk purchases at much better pricing.

We buy your excess products

WE buy on daily bases any excess products you may have please forward a email explaining what you have on hand.

Order & Retunrs

How do I place an Order?

You may order by sending a purchase order to sales. you may purchase on line up to $2500 on credit card.

How Can I Cancel Or Change My Order?

Cancelling an order is very simple for us, Just send e mail requesting RMA on products that have been delivered to you. We pay for return shipment.

Do I need an account to place an order?

Every customer must have a valid and good standing account.

How Do I Track My Order?

From the moment your order has been processed you will receive notification, text on your phone and or calls if necessary.

3-rd Party shipment

Any product not been shipped ot the billing address of credit or e-check must be verfied and approved by univold.
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